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Version 1.0 · effective 2026-07-15

ELECTABLE — PRIVACY POLICY

Effective date: July 15, 2026. Version: 1.0.

This Privacy Policy explains how Electable LLC, a Virginia limited liability company ("Electable," "we," "us"), handles information in connection with the Electable service (the "Service"). It is incorporated into and subject to our Terms of Service.

1. The Two Kinds of Information We Handle

This distinction is central to this Policy.

1.1 Account Information (about our customers)

Information about the campaigns, committees, and individuals who subscribe to and use the Service — for example, names, email addresses, login credentials, billing information, and how the account is used. Electable is the controller of Account Information.

1.2 Customer Data (uploaded by our customers)

Customer Data is the contact, contribution, and related information that a customer uploads to or generates in the Service — including donor and prospect names, contact details, giving histories, notes, and computed figures. The customer (the campaign or committee) owns and controls its Customer Data and determines what is uploaded and how it is used. Electable acts solely as a custodian and processor of Customer Data on that customer's behalf and under its instructions. We do not own Customer Data, do not decide the purposes for which it is used, and process it only to provide the Service.

Important: If you are a donor, prospect, or other individual whose information a campaign has uploaded, Electable is not the controller of that information. Your relationship is with the campaign that collected it. Requests to access, correct, or delete such information should be directed to that campaign, and we will support the campaign in responding as required by law.

2. Information We Collect

2.1 Information you provide

  • Account and profile details (name, email, organization, password).
  • Billing details, processed by our payment processor (we do not store full card numbers).
  • Customer Data you choose to upload or create in the Service.
  • Communications you send us (support requests, feedback).

2.2 Information collected automatically

  • Usage and device information (log data, IP address, browser/device type, pages and features used, timestamps).
  • Cookies and similar technologies used to keep you logged in, remember preferences, and understand usage.

2.3 Information from third parties

We receive limited information from service providers such as our payment processor (e.g., subscription status). We do not purchase donor or contributor data, and we do not enrich Customer Data from outside sources.

3. How We Use Information

3.1 Account Information

  • To provide, maintain, secure, and improve the Service.
  • To process subscriptions, billing, and renewals.
  • To communicate about the account, service changes, security, and support.
  • To comply with law and enforce our Terms.
  • For product analytics and, in aggregated and de-identified form, to understand and improve how the Service is used.

3.2 Customer Data

We use Customer Data only to provide the Service to the customer that owns it — to host, store, organize, display, and process it, to compute reference figures, to generate message drafts, and to support the customer. We do so under the customer's instructions and the Terms. We do not sell Customer Data; not use Customer Data to advertise or market to the customer's donors or contacts; not use one customer's Customer Data for the benefit of any other customer; not use Customer Data to build marketing profiles or for our own promotional purposes.

4. Aggregated and De-Identified Data

We may create and use aggregated, de-identified statistics about use of the Service (such as overall feature-usage and outcome rates) to operate, improve, and promote the Service. This data is derived from usage patterns, never from the substance of Customer Data, and cannot reasonably be used to identify any donor, individual, customer, campaign, or committee. It never includes donor names, contact information, contribution records, or notes.

5. How We Share Information

We do not sell personal information. We share information only as follows:

  • Service providers (subprocessors). We use vetted third parties to run the Service — for example, cloud hosting/infrastructure, our payment processor (Stripe), and operational tooling. They may process information only to provide services to us and are bound by confidentiality and data-protection obligations.
  • At the customer's direction. Customer Data is accessible to the customer's own authorized users and is handled as the customer directs.
  • Legal and safety. We may disclose information if required by law, subpoena, or legal process, or to protect the rights, safety, or property of Electable, our customers, or others — and, where the request concerns Customer Data and the law permits, we will endeavor to notify the affected customer so it can respond.
  • Business transfers. If Electable is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction, subject to this Policy.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, encryption in transit, authentication using secure session cookies, and per-customer data segregation. No system is perfectly secure, and we cannot guarantee absolute security. Customers are responsible for safeguarding their own account credentials and for the lawfulness of the data they upload. Users will be notified of any breach in compliance with state and federal laws.

7. Data Retention and Deletion

We retain Account Information for as long as the account is active and as needed for legal, accounting, and security purposes. We retain Customer Data for as long as the customer maintains it in the Service. Customers may export or delete their Customer Data using Service features, and may request deletion after termination as described in the Terms. We will delete Customer Data from active systems within a commercially reasonable period after a valid request, subject to routine backups and legal-retention obligations.

8. Your Choices and Rights

8.1 Account holders

You may access and update your Account Information in the Service, or by contacting us. You may cancel your subscription and request deletion of your account as described in the Terms. You may opt out of non-essential marketing emails; we will still send necessary service and transactional messages.

8.2 Donors and other individuals in Customer Data

Because Electable processes Customer Data on behalf of campaigns and does not control it, individuals whose information appears in Customer Data should contact the relevant campaign to exercise access, correction, or deletion rights. We will assist our customers in fulfilling such requests as required by applicable law.

8.3 State privacy rights

Depending on where you live, you may have rights under state privacy laws (for example, the Virginia Consumer Data Protection Act). For Account Information, you may contact us to exercise applicable rights. For Customer Data, direct requests to the controlling campaign.

9. Political and Contributor Data

The Service is used by political campaigns, which upload data that may include contribution histories and information derived from government sources such as FEC reports. Customers are solely responsible for the lawfulness of the data they upload and for compliance with campaign-finance and election laws, including restrictions on the use of contributor information copied from FEC reports. Electable does not verify the provenance or permissible use of uploaded data and does not itself solicit contributions or act as a political committee.

10. Children

The Service is intended for use by adults (18+) acting for campaigns and committees. It is not directed to children, and we do not knowingly collect personal information from children.

11. International Users

The Service is operated in the United States and intended for U.S. political campaigns. If you access it from outside the United States, you understand that information is processed in the United States.

12. Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new effective date and, for material changes, provide notice in the Service. Your continued use after the effective date constitutes acceptance.

13. Contact Us

Questions about this Policy or our data practices may be directed to Electable LLC at info@electableai.com.

© Electable LLC. Also see the Terms of Service.